CVE-2017-14635, security advisory, novell, suse linux, suse, security, cve


Common Vulnerabilities and Exposures

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Upstream information

CVE-2017-14635 at MITRE


In Open Ticket Request System (OTRS) 3.3.x before 3.3.18, 4.x before 4.0.25, and 5.x before 5.0.23, remote authenticated users can leverage statistics-write permissions to gain privileges via code injection.

SUSE information

Overall state of this security issue: Does not affect SUSE products

This issue is currently rated as having moderate severity.

CVSS v2 Scores
  National Vulnerability Database
Base Score 6.5
Vector AV:N/AC:L/Au:S/C:P/I:P/A:P
Access Vector Network
Access Complexity Low
Authentication Single
Confidentiality Impact Partial
Integrity Impact Partial
Availability Impact Partial
CVSS v3 Scores
  National Vulnerability Database
Base Score 8.8
Vector CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H
Access Vector Network
Access Complexity Low
Privileges Required Low
User Interaction None
Scope Unchanged
Confidentiality Impact High
Integrity Impact High
Availability Impact High
CVSSv3 Version 3
SUSE Bugzilla entry: 1059691 [RESOLVED / FIXED]

SUSE Security Advisories:

List of released packages

Product(s) Fixed package version(s) References
openSUSE Leap 42.2
  • otrs >= 3.3.18-5.6.1
  • otrs-doc >= 3.3.18-5.6.1
  • otrs-itsm >= 3.3.14-5.6.1
openSUSE Leap 42.3
  • otrs >= 3.3.18-9.1
  • otrs-doc >= 3.3.18-9.1
  • otrs-itsm >= 3.3.14-9.1